Privacy Policy | Clockwork Creative Technology

Who We Are

Clockwork Creative Technology Ltd, registered company 03541972, Unit 5, Armley Court, Armley Road, Leeds, LS12 2LB. We are a software and IT services provider.

Policy Application

This privacy policy applies to "Service Users" (recipients of software development, training, consultancy, repair services) and "Website Visitors."

Information We Collect

We collect information in the following ways:

Information you provide: Name, address, email, phone, employer details, financial information, and device information
Automatically collected: IP addresses, browser and operating system data, page interaction records, and phone call records
From third parties: Analytics providers and employer information

How We Use Information

We use the information we collect for the following purposes:

To provide requested services
To optimise user experience
For troubleshooting
Research and service improvement
Security and protection of our services

Data Sharing

We share data with suppliers and sub-contractors for contract performance, including Apple Inc for repairs. Data may also be shared if required by law or to protect our rights.

Data Storage & Security

Data is stored in the UK. We employ strict procedures and security processes to protect your information.

Cookies

We currently do not use cookies in any of our websites.

Your GDPR Rights

Under the General Data Protection Regulation, you have the following rights:

Right to be informed
Right to access
Right to rectify
Right to erase
Right to restrict processing
Right to data portability
Right to object

To exercise any of these rights, please contact: mydata@clockwork1.com. We will respond within one month of your request, free of charge.

Data Retention

Data is retained only as long as necessary for the purposes outlined in this policy.

Children's Data

We do not intentionally store any personal data of children under the age of 16.